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Welcome to Merlin Catering

Sales - Service - Repair - Installation

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We stock a wide range of equipment, everything from heavy duty fryers, through to rational combi ovens and gas chargrills. Whether you need the perfect countertop fryer to make the tastiest chips, or you want to find the best possible grill to make an amazing steak, we’ve got everything that you could possibly need

Catering Equipment for a Commercial kitchen

Merlin is one of the most trusted catering suppliers in the UK. We supply and install high quality commercial catering and refrigeration equipment for professional kitchens. We also provide essential servicing and catering equipment repairs. In fact, we work with a wide range of customers, from educational establishments through to bars and bistros. We work with a selection of high quality manufacturers, to provide you with a fantastic choice of catering equipment. Whatever your budget, we stock a range of specialist brands, including Rational, Blueseal, Lincat and Williams Refrigeration. So, whatever you need, our specialist engineers are also on hand to help with all aspects of planning and fitting.

The best equipment for all your needs

We stock a wide range of equipment, everything from heavy duty fryers, through to rational combi ovens and gas chargrills. Whether you need the perfect countertop fryer to make the tastiest chips, or you want to find the best possible grill to make an amazing steak, we’ve got everything that you could possibly need. We can also offer one of the widest selections of gyros grills, both gas and electric styles, to help you cook the most incredible kebabs. In terms of refrigeration equipment, we have an outstanding selection of fridges and freezers. Whether you're looking for upright appliances, or fridges that will fit under your countertops, we have everything you could possibly need. There's also a great range of countertop fridges and freezers to help you keep your products cool whilst they are on display. We can even help you find the very best blast chillers and fast-freezing ice makers, perfect for a bar, or any other establishment serving ice cold drinks. Because we have a great long-standing relationship with many important catering equipment suppliers, we are also able to help you if you have specific, niche requirements. That means that if you can’t see the specific catering or refrigeration equipment that you are looking for, when you browse our website then just get in touch with us to discuss your needs. We also offer significant discounts for large orders, particularly if you are looking to equip a whole kitchen - so contact us today to find out how we can help.

Gas Safe engineers

Whether you are designing and fitting a brand new kitchen in your establishment, or you are refitting and upgrading your current appliances, there are safety considerations that need to be taken in to account. You need to ensure that your kitchen area meets all of the extraction requirements, for example, do you have a gas interlock installed? It’s also important to understand whether you have the correct air supplies in place, if you are installing a fryer or gas combi appliance. Because you need to understand all of these safety requirements before you purchase your equipment, we are also on hand to carry out site surveys, and to provide a full quote to install your new equipment, or even the whole kitchen. All of our gas engineers are Gas Safe certified, and will work closely with you to ensure that you are totally happy throughout the whole fitting and installation process.

Klarna

Slice it (Financing) Frequently Asked Questions

Who is Klarna?

Klarna is a Swedish payment service provider that takes end-to-end responsibility for your payment. Klarna is the provider of Smoooth payments to more than 170,000 online stores. Over 60 million consumers worldwide have trusted Klarna to securely handle their payments.

How does Slice it work?

Spread the cost of your purchase into equal monthly payments with {INTERESTRATE}% interest. Slice it is a promotional plan on the Klarna Account.

How do I use Slice it?

When you shop online, Klarna’s system reviews each order to determine which payments options are available to you. If Slice it is offered, simply select this option. The first time you shop with Slice it you will be asked in to apply for a Klarna Account. If you’re approved Klarna will create an account for you and your order will be placed. Every time you shop with Slice it after that, you only need to agree to the purchase and won’t need to sign up again. The order amount will be added to your Klarna Account as additional promotional plans.

I have been asked to go to Klarna's site. Is this correct?

If you have chosen to pay with Slice it by Klarna, Klarna will send you an email with further details on how to pay.

Can I pay less than the amount owed each month?

You can at any time choose to pay your minimum payment instead of your interest-saver payment. Your monthly minimum payment is the amount to be paid to avoid incurring late fees on your Klarna Account. Should you choose to pay your minimum payment instead of your interest-saver payment this will mean you will lose your promotional plan offer and the remaining balance will start to incur interest at 18.9% APR (variable). It’s up to you.

Do I need to be 18?

Slice it is only available to people aged 18 or over and is an online exclusive payment method.

How do I manage my Klarna Account?

Log in to the customer portal at Klarna.com at any time day or night, to review your purchases and settle your monthly statement. If you need further assistance, you can contact Klarna’s Customer Service team.

How can I increase my chances of being accepted for Slice it?

Klarna is unique and offers Pay later based on a number of factors such as the order value, previous order history and item availability. If you are 18 or over, you can improve your chances of being offered Pay later by ensuring you provide your full name and accurate address details and shipping to your registered billing address. All orders are assessed individually. Just because you have had Pay later before does not mean it will be offered for every order and in turn, as it is denied does not mean it will be denied for all future orders.

How is my statement sent?

If you chose to use Slice it, we will send your monthly statement notification via email with instructions on how to make a payment and an overview of your Klarna Account. Once you have been landed on your Klarna Account overview page, simply select ‘Make a payment’ and enter the amount you wish to pay towards your balance.

What do I need to provide when I make a purchase?

If you want to make a purchase with a Klarna Account you need to provide your mobile phone number and your email address as well as name, billing address and your date of birth. Your mobile number is required in case we need to reach you. All statements will be sent to your email address. It's very important that you give us the correct details, as otherwise you will not receive monthly statements and so be liable for late payment fees.

Is my payment information safe?

Payment information is processed securely by Klarna. No payment information is transferred to us or held by us. All transactions take place via connections secured with the latest industry standard security protocols.

How do I make a payment?

First, log in at www.klarna.com/uk and visit your Klarna Account overview page. Then, simply select ‘Make a payment’ and enter the amount you wish to pay towards your balance. Should you have any questions or concerns when making a payment you can contact Klarna’s Customer Service here.

I haven't received an email with my statement.

Please contact Klarna’s Customer Service via live chat or phone. They will be able to provide you with details on how to pay.

I have cancelled my order. How long will it take until I receive my refund?

As soon as the store has registered your cancellation or your return, the refund will be processed within 5 business days.

What happens if I cancel or return my order?

As soon as Merling Catering have accepted your cancellation/return, then Klarna will make any necessary adjustments your balance and provide further help if needed.

I have cancelled my order. How long will it take until I receive my refund?

As soon as the store have registered your cancellation or your return, we will credit the balance back to your Klarna Account within the next 5 business days.

I have asked for a refund. How will I be refunded?

If you have paid for your order with card, the refund will be made back to your Klarna Account balance. If the Account ends up in a credit balance, this can be used towards future purchases or you can request it to be paid back by contacting Customer Service.

I've received my monthly statement and a payment is due, but I've not yet received my goods.

You should of course not pay your statement until you've received your goods. In this case, we would ask that you contact the store and get an update on your order. You should also contact our Customer Service so that we can postpone the due date on your payment.

I still have questions regarding payment.

Visit Klarna’s Customer Service page for a full list of FAQ’s, live chat and telephone options.

Slava Yurthev Copyright