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Pay later with klarna

Welcome to Merlin Catering

Sales - Service - Repair - Installation

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We stock a wide range of equipment, everything from heavy duty fryers, through to rational combi ovens and gas chargrills. Whether you need the perfect countertop fryer to make the tastiest chips, or you want to find the best possible grill to make an amazing steak, we’ve got everything that you could possibly need

Catering Equipment for a Commercial kitchen

Merlin is one of the most trusted catering suppliers in the UK. We supply and install high quality commercial catering and refrigeration equipment for professional kitchens. We also provide essential servicing and catering equipment repairs. In fact, we work with a wide range of customers, from educational establishments through to bars and bistros. We work with a selection of high quality manufacturers, to provide you with a fantastic choice of catering equipment. Whatever your budget, we stock a range of specialist brands, including Rational, Blueseal, Lincat and Williams Refrigeration. So, whatever you need, our specialist engineers are also on hand to help with all aspects of planning and fitting.

The best equipment for all your needs

We stock a wide range of equipment, everything from heavy duty fryers, through to rational combi ovens and gas chargrills. Whether you need the perfect countertop fryer to make the tastiest chips, or you want to find the best possible grill to make an amazing steak, we’ve got everything that you could possibly need. We can also offer one of the widest selections of gyros grills, both gas and electric styles, to help you cook the most incredible kebabs. In terms of refrigeration equipment, we have an outstanding selection of fridges and freezers. Whether you're looking for upright appliances, or fridges that will fit under your countertops, we have everything you could possibly need. There's also a great range of countertop fridges and freezers to help you keep your products cool whilst they are on display. We can even help you find the very best blast chillers and fast-freezing ice makers, perfect for a bar, or any other establishment serving ice cold drinks. Because we have a great long-standing relationship with many important catering equipment suppliers, we are also able to help you if you have specific, niche requirements. That means that if you can’t see the specific catering or refrigeration equipment that you are looking for, when you browse our website then just get in touch with us to discuss your needs. We also offer significant discounts for large orders, particularly if you are looking to equip a whole kitchen - so contact us today to find out how we can help.

Gas Safe engineers

Whether you are designing and fitting a brand new kitchen in your establishment, or you are refitting and upgrading your current appliances, there are safety considerations that need to be taken in to account. You need to ensure that your kitchen area meets all of the extraction requirements, for example, do you have a gas interlock installed? It’s also important to understand whether you have the correct air supplies in place, if you are installing a fryer or gas combi appliance. Because you need to understand all of these safety requirements before you purchase your equipment, we are also on hand to carry out site surveys, and to provide a full quote to install your new equipment, or even the whole kitchen. All of our gas engineers are Gas Safe certified, and will work closely with you to ensure that you are totally happy throughout the whole fitting and installation process.

Klarna

Pay later (in 3 instalments) Frequently Asked Questions

Who is Klarna?

Klarna is a Swedish payment service provider that takes end-to-end responsibility for your payment. Klarna is the provider of Smoooth payments to more than 170,000 online stores. Over 60 million consumers worldwide have trusted Klarna to securely handle their payments.

How does Pay later in 3 work?

Pay later in 3 will allow you to spread the cost of your purchase over 3 equal payments. The payment for each instalment will automatically be collected from the debit or credit card you entered at checkout. Your first instalment will be collected when your order is confirmed by Merlin Catering and instalments 2 and 3 are scheduled 30 and 60 days later, respectively.

Am I eligible for Pay later in 3?

To use Pay later in 3 you must be at least 18. Whilst this option is widely promoted, Pay later in 3 is subject to your financial circumstances. When choosing Pay later in 3, our assessment will not affect your credit rating.

How can I increase my chances of being accepted for Pay later in 3?

Klarna is unique and offers Pay later in 3 based on a number of factors such as the order value, previous order history and item availability. If you are 18 or over, you can improve your chances of being offered Pay later in 3 by ensuring you provide your full name and accurate address details and shipping to your registered billing address. All orders are assessed individually. Just because you have been accepted for a Klarna payment method before does not mean it will be offered for every order and in turn, as it is denied does not mean it will be denied for all future orders.

What do I need to provide when I make a purchase?

If you want to make a purchase with Klarna using Pay later in 3, you'll need to provide your mobile phone number, email address, current billing address and a debit or card card. The mobile number is required in case we need to reach you. All communications will be sent to your email address. It's very important that you give us the correct details, as otherwise you will not receive your payment schedule and any updated order information.

Will a credit search take place against me?

Klarna may run so-called unrecorded enquiries (or soft credit searches) that do not affect credit scoring and are only visible to you and Klarna, but not visible to other lenders. Neither Klarna norMerlin Catering run credit searches against you that could impact your credit rating.

Why have I not been offered Pay later in 3?

Although Pay later in 3 is widely promoted it is not always universally available. The Pay later in 3 payment option is automatically generated by algorithms that are dependent upon a number of factors including address details, cardholder details, amount of order, the online store, previous order history and item availability.

What are my payment options with Klarna?

Payment for your Pay later in 3 will automatically be collected from the debit or credit card you entered at checkout. The first payment is taken when the order is confirmed. The second and third instalments are collected 30 and 60 days, respectively, after the first instalment.

What happens if I cancel or return my order?

As soon asMerlin Catering have accepted your cancellation/return, Klarna will cancel any future scheduled payments as well as refund any amounts due.

What happens if I don’t pay for my order?

Klarna will automatically attempt to collect your payment for your Pay later in 3 purchase atMerlin Catering from the debit or credit card you entered at checkout. If we are unable to collect your payment on the scheduled due date Klarna will make one further attempt to automatically collect payment two days later. Should this last payment attempt fail, Klarna will issue you a statement for the full outstanding order amount which will become payable 15 days later. Klarna shall notify you when a payment is due two days in advance of attempting to collect your payment.

I have been asked to go to Klarna's site. Is this correct?

You can view all of your Klarna purchases and payment schedule simply by logging onto Klarna.com/uk.

Is my payment information safe?

Payment information is processed securely by Klarna. No card details are transferred to or held by Merlin Catering. All transactions take place via connections secured with the latest industry standard security protocols.

Can I pay before the due date?

No, this is not currently possible for Pay later in 3 purchases.

Have you received my payment?

Klarna will notify you via email and push notification when a payment is due and when this has successfully be collected, or in the unlikely event of your payment failing. If a payment has been collected but you have not received payment confirmation, you can always check the status of your order and payments by logging in at

www.klarna.com/uk.

What happens to my statement, when I've returned the goods?

OnceMerlin Catering has received the return (partial or full) and you have received their confirmation of this, an updated statement with an adjusted payment schedule will be sent to you by Klarna if you've made a partial return. With a full return, we shall refund any payments collected and cancel any future scheduled payments.

I've received a statement, but I've not yet received my goods.

In the event that your goods have not been received please call Merlin Catering to check on your order and delivery status. You can also contact Klarna’s Customer Service so that we can postpone the due date on your payment.

I have cancelled my order. How long will it take until I receive my refund?

As soon as the store has registered your cancellation or your return, the refund will be processed within 5-7 business days.

I have asked for a refund. How will I be refunded?

Refunds shall be issued back to the debit or credit card which was originally entered at checkout.

I haven’t received an email with my statement/payment information.

You can log in at www.klarna.com/uk, where you will find all of your orders and payment schedule information.

I still have questions regarding payment, how can I get in touch?

Visit Klarna’s Customer Service page for a full list of FAQ’s, live chat and telephone options.

Slava Yurthev Copyright